ECHO Distribution

Take your communication to a new level.
rocket.chat Enterprise – jetzt bei uns verfügbar.

rocket.chat is the largest

Open-Source- communications platform

of the world. 

The Universal Tool for modern and secure communication, internally, externally and worldwide. High scalability and an almost infinite number of ready-to-use extensions. rocket.chat is used by many millions of users worldwide.

Whether as a classic chat tool, for the Customer support or teamwork – rocket.chat helps to shift business processes to one platform and bundle resources.

Data integrity is the top priority at rocket.chat, which is why rocket.chat can also be hosted on in-house servers.
As an "out of the box" solution or as SasS ( Software as a Service ) from our German and European ECHO data centers.

The ECHO is an official distributor of rocket.chat.

Enterprise On-Premise

Collaboration in the team
  • Unlimited & Secure Push Notific
  • Full Matrix Federation
  • Advanced Identity Management
  • Centralized administrative control
  • Auditing capabilities and granular audit logs
  • Data Loss Prevention
  • Video conferencing integration
  • User-defined roles and permission
  • Guest User
Omnichannel customer collaboration
  • Ready-made messages for general messages
  • Forward returning customers to the previous representative
  • Priorisierung von Anfragen mit hohem Einfluss
  • Display of waiting time in the queue
  • Mobile App für Agenten
  • Routing requests across teams and departments
Channels
  • Facebook Messenger
  • WhatsApp Business
  • Instagram direkt
  • Twitter / X
  • Telegram
  • E-Mail (Premium, demnächst)
  • SMS (Premium, demnächst)
  • VoIP
Scalability
  • Unlimited & Secure Push Notific
  • Unbegrenzte Marktplatz-Apps
  • Unbegrenzte private Anwendungen
  • Unbegrenzter Präsenzdienst
  • Skalierung von Microservices
  • Skalierung mehrerer Instanzen
Support
  • Web-Support-Portal
Optionen für den Einsatz
  • Selbstverwaltet

Get in touch with us.

Enterprise SaaS

Collaboration in the team
  • Unlimited & Secure Push Notific
  • Full Matrix Federation
  • Advanced Identity Management
  • Centralized administrative control
  • Auditing capabilities and granular audit logs
  • Data Loss Prevention
  • Video conferencing integration
  • User-defined roles and permission
  • Guest User
Omnichannel customer collaboration
  • Ready-made messages for general messages
  • Forward returning customers to the previous representative
  • Priorisierung von Anfragen mit hohem Einfluss
  • Display of waiting time in the queue
  • Mobile App für Agenten
  • Routing requests across teams and departments
Channels
  • Facebook Messenger
  • WhatsApp Business
  • Instagram direkt
  • Twitter / X
  • Telegram
  • E-Mail (Premium, demnächst)
  • SMS (Premium, demnächst)
  • VoIP
Scalability
  • Unlimited & Secure Push Notific
  • Unbegrenzte Marktplatz-Apps
  • Unbegrenzte private Anwendungen
  • Unbegrenzter Präsenzdienst
  • Skalierung von Microservices
  • Skalierung mehrerer Instanzen
Support
  • Web-Support-Portal
Optionen für den Einsatz
  • Standard-Cloud-Hosting-Tarif
  • – OVH-Hosting in Standardregionen
  • – Gemeinsam genutzte Infrastruktur
  • – Eingeschränkter Cloud-Support (siehe Nutzungsbedingungen)
  • – Volumenbegrenzungen (siehe Nutzungsbedingungen)
  • – 500 maximale Benutzer
  • – 50 GB Speicherplatz

Get in touch with us.

Enterprise + Video

Collaboration in the team

for example, in digital citizen advice, at highly secure meetings in the field of research or in the context of telemedical video conferences in the healthcare sector.

Videokommunikationsplattform

Die Videokommunikationsplattform kann dabei sowohl in der Cloud als auch Self-Hosted bereit gestellt werden und verbindet dabei verschiedene Kollaborationslösungen mit Videoraumsystemen für eine nahtlose Zusammenarbeit.

Get in touch with us.

As an official Distributor At rocket.chat, we support medium-sized and large companies and, of course, public sector institutions in the planning, implementation, introduction and use of rocket.chat.

Safety and GDPR compliance

End-to-end encryption (E2E encryption)

Encrypted messages are also available to the operator with full access to the service, system and databases indecipherable,

Universal and simple

rocket.chat supports sending files, images and videos, as well as integrating various services such as GitLab, etc., via bot and API. The service can be used via the browser, i.e. without being installed on your own device. In addition, there are clients and apps for mobile devices for Windows, macOS and Linux.

Whitelabel. Use the service with your own logo and distribute it under your own name.

Re-Selling. Resellers please contact us to get the interesting reseller conditions.

As the official German distributor of Rocket.Chat, we offer you the license models shown above to quickly and easily switch to Rocket.Chat Enterprise.

Get in touch with us. We work out an individual solution with you.

Supportscreen tag